TERMS AND CONDITIONS
These Terms and Conditions are brought to your attention before confirming your booking,
apply to your booking with 1889 Travel, commercial brand belonging to PMSH SAS, a
company with capital of 165.000 euros registered 15 rue Helene 75017 Paris, France with
company number RCS PARIS 812 533 651 whose registered office is 7 rue du Quatre-Septembre, 75002 Paris.
In accordance with the article L. 141-2 of the French code of tourism PMSH has the ATOUT
FRANCE registration under the number IM075150046 and benefits from the financial
guarantee of the APST.
In these Terms and Conditions references to "you" and "your" include the first named
person on the booking and all persons on whose behalf a booking is made or any other
person. 1889 Travel refers to the commercial brand belonging to PMSH SAS.
By making a booking, you agree on behalf of all persons detailed on the booking that you
have read these terms and conditions and agree to be bound by them;
By making a booking with 1889 Travel, you certify that you have at least 18 years old for non
US-citizen and at least 21 years old for US-citizen. In any experience sold, proposed,
organized or managed by 1889 Travel and involving alcoholic beverages, non alcoholic drinks
will be served to participants under 18 years old for non US-citizen and under 21 years old
for US-citizen.
1. BOOKING, CONFIRMATION PRICES AND PAYMENT
1.1. Following your enquiry 1889 Travel will create for you a detailed and quoted
program, to be signed and return to us. Completion and submission by you of
detailed and quoted program will be considered by us as confirmation that you
have read, understood and accepted all our Terms and Conditions.
1.2. Prices on our quotes can be in euros, US dollars or British Pounds and payment are
made in euros based on the spot exchange rate. You are responsible for paying any
bank charges incurred by bank transfers.
1.3. Our prices include VAT of 20% in accordance with the French tax regulation.
1.4. Our prices may include transportation, accommodation, food, drink,
accompaniment. All these elements will be specified on your quoted program.
1.5. Our prices do not include travel insurance, excess baggage charges, tips and
gratuities, personal items purchased and any other spending not specified on your
quote.
1.6. Once your program has been validated, 1889 Travel will invoice you a deposit of
between 30% to 100% of the global value of the program.
1.7. In the case of bookings made within 4 weeks of departure, 1889 Travel will invoice
you the full amount of your program.
1.8. If your deposit has not been paid in due course, your booking might be cancelled by
1889 Travel.
1.9. Following your deposit payment 1889 Travel we will a confirmation booking,
including detailed program and details of the balance payment agenda. Upon
receipt, if you notice any wrong data or inaccuracies please let us know within 5
working days.
1.10. In any case the balance payment need to be made 4 weeks before the
departure.
1.11. If your balance payment has not be made or received in due course, 1889
Travel might cancel your travel and deposit will not be refundable.
1.12. In the case your program may be subject to extra costs, 1889 Travel may ask
you a credit card deposit to cover these extra costs. A final invoice will be issued by
1889 Travel in the 7 working days following your travel.
2. PROGRAM CHANGES AND CANCELLATION POLICY
2.1. Once we have confirmed your booking, if you request a change in the dates or
content of your itinerary we will do our best to meet your revised requirements. If
we are able to make the requested changes you will be provided with a quote
detailing any costs incurred by ourselves and any costs imposed by our suppliers.
You will have to accept this revised quote within 7 working days. A deposit
adjustment may be required.
2.2. In case of cancelation of your journey please let us know in written terms. Refund
conditions are the following :
% of global amount to be refunded depending the number of weeks prior to
departure :
Over 16 weeks : 70% refundable
Over 4 weeks : 30% refundable
Below 4 weeks and no show : 0% refundable
2.3. Refunds will be paid in the next 30 days upon reception of the cancelation notice in
written terms.
3. CANCELLATION BY 1889 TRAVEL
3.1. 1889 Travel reserves the right to cancel a trip or experience or package or any part
thereof. In this unlikely event, you will receive a refund of all invoices paid to 1889
Travel
3.2. No refund will be issued if 1889 Travel is forced to cancel, or make significant
changes to, the trip due to force majeur circumstances beyond its control or that of
its suppliers. These circumstances include but are not limited to man-made or
natural disasters, acts of god, fire, explosion, adverse weather conditions, flood,
earthquake, terrorism, riot, civil commotion, war, hostilities, strikes, riots or civil
disturbances.
4. SPECIAL REQUESTS
4.1. Any special requests must be advised to us at the time of booking e.g. dietary
requirements, particular hotel facilities etc. Whilst every effort will be made by us
to arrange your special requests, we cannot guarantee that they will be fulfilled.
4.2. If we these special requests occur any extra cost you will be provided with a
detailed quote update. You need to validate this revised quote within 5 working
days in written terms.
5. INSURANCE
5.1. Comprehensive insurance is compulsory for all persons booking a trip or an
experience with 1889 Travel. You must ensure that your insurance is valid for the
duration of your trip.
5.2. Your insurance policy must be comprehensive and include sufficient cover,
especially regarding cancellation, curtailment, theft, accident, repatriation, medical,
third party, liability for injury to others and death, and loss or damage to
equipment.
5.3. You must produce proof of insurance if required by 1889 Travel.
6. BEHAVIOUR AND RESPONSIBILITIES
6.1. You are expected to behave decently and with consideration to 1889 Travel, any
suppliers and fellow travellers.
6.2. You must comply with rules and regulations set by accommodation providers and
all other suppliers from time to time.
6.3. 1889 Travel does not accept responsibility should you suffer any injury as a result of
or in connection with you skiing or snowboarding off-piste, hiking other than on
level walking paths or bicycle riding.
6.4. You are responsible for looking after the accommodation where you stay during
your trip. You may have to pay 1889 Travel a damage deposit on rental property;
this deposit will be returned to you after completion of the trip, provided no
damage has occurred in the accommodation. If damage has been inflicted on the
rented accommodation, all clients who occupied that property are responsible for
costs incurred to rectify the damage caused.
6.5. 1889 Travel reserves the right to remove any traveller or travellers from all or part
of the trip if 1889 Travel feels they are behaving in an unacceptable manner. 1889
Travel will not be responsible for repatriation or any costs incurred, and no refund
will be given as the result of being removed from the trip or part thereof.
6.6. All of your property is your own responsibility. You may be able to make a claim if
the loss suffered is covered under the terms of your insurance policy.
7. MEDICAL
7.1. You are responsible for telling 1889 Travel and any suppiers of your holiday services
of any medical or health condition that could have an effect on your ability to
participate in or your performance on the trip and of any pre-existing medical
problems/conditions. If your medical condition should change during the course of
the trip, you must keep 1889 Travel informed.
7.2. Any medical information you submit to 1889 Travel will be held in the strictest
confidence and 1889 Travel will abide by all of its obligations under our Data
Privacy Policy.
7.3. In the event your trip is cancelled or curtailed because you have failed to inform us
of any medical condition, you will be entitled to any refund and we will be entitled
to recover from you any loss that we have incurred.
8. DOCUMENTATION
8.1. You are responsible for obtaining all required travel documentation. You must
obtain any required visas and have a passport that is valid for at least six months
from the date that you enter all foreign countries. It is also your responsibility to
ensure that these documents are in good order and that you have them with you
when necessary.
8.2. 1889 Travel is not responsible for any costs incurred due to your not having the
correct documentation when required.
9. DATA PROTECTION PRIVACY POLICY
9.1. Information about you and members of your party, including names, contact details
and any special requests, is collected by 1889 Travel during the booking process.
You are responsible for ensuring that other members of your party are aware of our
Terms and Conditions and this Privacy Policy, and that they consent to your acting
on their behalf in your dealings with 1889 Travel.
9.2. We may disclose this information to our partners and suppliers for the purpose of
creating and operating your program.
10. TRAVEL ARRANGEMENTS
10.1. You are responsible for checking in for all flights and other travel
arrangements in good time and with the correct documentation. 1889 Travel will
not be responsible for any costs incurred by your failure to be there on time or with
the required documents.
11. SUPPLIERS
11.1. Some of the 1889 Travel’s experiences are run by third-party suppliers.
These aspects may be dependent on factors outside 1889 Travel’s control, such as
weather, and if they do not run for any reason, no refund will be given.
11.2. Some of the activities offered are inherently risky. 1889 Travel does not
accept responsibility and is not liable for any negligent acts or defaults of any
supplier or any other person, company or corporation not directly under its control.
11.3. Some suppliers may request that you sign a waiver or acknowledgement of
risk. If you refuse to sign, you may be excluded from that activity and no refund will
be issued.
12. 1889 TRAVEL’S RESPONSIBILITIES & LIMITATIONS OF LIABILITY
12.1. 1889 Travel’s obligation to you is to take reasonable care to properly
perform the holiday contract and this is discharged when we or our suppliers take
reasonable care to perform our obligations or comply with any local standards
applicable to any services.
12.2. Although 1889 Travel takes all reasonable precautions to prevent accidents
or injury, you acknowledge and agree that some of the activities on the trip in
which you participate do have a risk of accident and injury. Therefore, you will not
take any unreasonable risks, and if you do, then you are responsible for your own
actions and any loss or damage flowing.
12.3. 1889 Travel will make all reasonable checks that guides have the
appropriate qualifications.
12.4. 1889 Travel will be under no liability at all if you suffer loss, death or
personal injury where there has been no fault on the part of 1889 Travel or its own
employees or the loss and damage has been caused by circumstances over which
1889 Travel could not reasonably foresee or prevent or are caused by a third party
unconnected with the provision of your trip or by your fault.
12.5. Subject to these terms and conditions 1889 Travel may accept responsibility
for death, injury or illness which you must prove was caused solely by the negligent
acts and/or omissions of its employees or agents and its suppliers whilst acting
within the scope of, or in the course of, their employment in the provision of your
contractual travel arrangements.
12.6. The amount of any compensation to which you may be entitled will be
limited in accordance with and/or in an identical manner to:
12.6.1. the contractual terms of the companies that provide you services including
the transportation for your travel arrangements. These terms are incorporated
into this contract; and
12.6.2. any relevant international convention, for example, the Montreal
Convention in respect of travel by air, the Athens Convention in respect of
travel by sea, the Berne Convention in respect of travel by rail and the Paris
Convention in respect of the provision of accommodation, which limit the
amount of compensation that you can claim for death, injury, delay to
passengers and loss, damage and delay to luggage. 1889 Travel is to be
regarded as having all benefit of any limitation of compensation contained in
these or any other conventions.
12.7. 1889 Travel does not accept responsibility for unusual and unforeseen
circumstances beyond our control where the consequences could not have been
avoided even if all due care had been exercised or could not have been foreseen or
forestalled.
13. COMPLAINTS
13.1. Any complaints or suggestions about your trip should be made to 1889
Travel at 7 rue du Quatre-Septembre 75002 Paris, France, and every effort will be made to
reach an amicable solution.
13.2. If an amicable solution cannot be agreed, you may send your complaint or
suggestion in writing, within 28 days of the end of your trip, to 1889 Travel. Please
note that any complaint about services must be made to us or our supplier
immediately any problem arises failing which we cannot be liable for any problem
we were not given the opportunity to rectify.
14. LAW & JURISDICTION
14.1. These terms and conditions and all disputes arising out of or in relation to
the contract entered into between 1889 Travel and you will be interpreted in
accordance with the French law.
14.2. In entering into a contract with 1889 Travel you accept that any dispute
arising from such contract will be subject to the exclusive jurisdiction of the French
courts.